Privacy Policy
Cluster Software Co. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit clustersoftware.co, contact us, or opt in to receive SMS messages from us.
1. Information we collect
We may collect:
- Contact information you provide — such as name, email address, phone number, company, and message content.
- SMS opt-in data — including your mobile number, consent timestamp, and related form submissions when you agree to receive texts.
- Technical data — such as IP address, browser type, and basic analytics if enabled on our site.
2. How we use information
We use information to:
- Respond to inquiries and provide software development or related services
- Send SMS messages only when you have expressly opted in (see SMS section below)
- Improve our website and communications
- Comply with legal obligations and enforce our terms
3. SMS / text messaging
If you provide a mobile number and check the SMS consent box on our website (or otherwise give clear written consent), you agree that Cluster Software Co. may send you SMS messages about project updates, appointment reminders, and service-related communications.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to cancel. Reply HELP for help.
- Consent to receive SMS is not a condition of purchasing goods or services.
- We do not sell or share mobile opt-in data or consent information with third parties or affiliates for their marketing purposes.
You may also opt out by emailing hello@clustersoftware.co and requesting removal from SMS.
4. Sharing of information
We may share information with service providers who help us operate our business (for example, email, hosting, or telecommunications providers such as our SMS platform), under obligations to protect your data. We may also disclose information if required by law or to protect rights and safety.
We do not sell personal information. Mobile numbers and SMS consent records are not shared with unaffiliated third parties for their own marketing.
5. Data retention & security
We retain information as long as needed for the purposes described above, including to honor opt-out requests and meet legal requirements. We use reasonable administrative and technical measures to protect information; no method of transmission or storage is 100% secure.
6. Your choices
- Email us to update or delete contact information we hold about you, subject to legal exceptions.
- Opt out of SMS anytime by replying STOP or contacting us.
- You may browse without submitting personal information via forms.
7. Children’s privacy
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13.
8. Contact
Cluster Software Co.
7901 4th St N, Ste 19182
St. Petersburg, FL 33702
United States
Email: hello@clustersoftware.co
Phone: +1 (330) 457-6218
9. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the site after changes means you accept the updated policy.